Refund Policy

Last updated 21 October 2026

Within 30 days of buying Whiz, you can get a full refund, no questions asked.

How to ask

Reply to your receipt email, or find your order at paddle.net and request a refund there. Paddle, our reseller, handles refunds.
Or email hello@duduphudu.app with the email address you bought with.

Refunds go back to the original payment method. When and how the money arrives depends on your bank or payment provider, usually within 5–10 business days.

After a refund

A refunded license key is no longer licensed, so please remove it from Whiz (Settings → License → Remove License). Transcripts you made stay yours.

After 30 days

If something is wrong after 30 days, for example Whiz stopped working after an update, write to us anyway. We would rather fix it, and we will refund where it is fair. This does not affect any rights you have under consumer law where you live.